City Hotel Genoa 4 star hotel

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Guest Book - Best Western Plus City Hotel Genoa

dicono di noi - Best Western Plus City Hotel Genova

 

Here are the customers reviews who have booked on our website (where you can find the best conditions!) and that after their stay they wanted to respond to an email questionnaire automatically received.
We publish all reviews unedited except those that contain inappropriate language, or which we consider incompatible with third parties rights. We delete the comments after 18 months.
We would like to know your opinion, and if you booked through another channel ... leave a comment on Tripadvisor!
 

Total score
8.8
on 95 answered surveys in the last 12 months
Hotel Staff
9.2
Services / Infrastructure
8.6
Cleanliness of the room
9.0
Comfort
8.6
Quality / price ratio
8.4
Breakfast
9.1

   
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Page 1 of 4, surveys between 1 and 25 of 95
Marina
(Family with children)
Italy
06 October 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Tranquillità e gentilezza del Personale
Cecilia
(Family with infants)
Italy
27 September 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
10


SYLVAIN
(Family with children)
France
06 September 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
8


Anonymous
(Family with children)
Italy
23 August 2016
Hotel Staff
6
Services / Infrastructure
6
Cleanliness of the room
8
Comfort
6
Quality / price ratio
6
Breakfast
8


Nigel
(Family with children)
New Zealand
18 August 2016
Hotel Staff
6
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
8


  • Great location.
Brian
(Mature couple)
United Kingdom
17 August 2016
Hotel Staff
8
Services / Infrastructure
6
Cleanliness of the room
8
Comfort
5
Quality / price ratio
5
Breakfast
10


  • Breakfast was very good Staff helpful
  • Liquid soap caused blisters on face, hands and feet Hot water temperature too low to eliminate risk of Legionella No shelf or cupboard space in hotel room or bathroom so unsuitable for longer than an overnight stay
Anonymous
(Family with children)
Italy
17 August 2016
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
10
Breakfast
8


  • Dall'albergo si raggiungono facilmente i più importanti centri di attrazione della città. Cortesia del personale dell'albergo.
Cristian
(Young couple)
Italy
16 August 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


Riyaz
(Family with infants)
Russia
07 August 2016
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
8
Quality / price ratio
8
Breakfast
8


PIDOU
(Mature couple)
France
07 August 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
8
Breakfast
10


Anonymous
(Family with children)
France
01 August 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


GIUSEPPE
(Family with children)
France
01 August 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
8
Quality / price ratio
10
Breakfast
10


  • Rumorosità camere sulla piazzetta
Zbigniew
(Family with children)
Italy
30 July 2016
Hotel Staff
6
Services / Infrastructure
6
Cleanliness of the room
8
Comfort
6
Quality / price ratio
8
Breakfast
8


  • Hotel buono in generale , ottima la posizione . Abbiamo apprezzato l' offerta con i biglietti per l' acquario.
  • Letti a castello non adatti a ragazzi grandi. Climatizzatore troppo rumoroso : abbiamo preferito spegnerlo malgrado il caldo
Anonymous
(Group of friends)
Italy
29 July 2016
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
8


  • l'accoglienza e la gentilezza del personale
  • So che non dipende da voi ma di notte nel bagno c'ere un odore terribile
Anonymous
(Young couple)
Netherlands
28 July 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Reception and breakfast staff were very pleasant and extremely helpful. Hotel was very comfortable, in a great location and excellent value.
  • Nothing specific
Anonymous
(Mature couple)
Italy
27 July 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


Stefania
(Solo traveller)
Italy
20 July 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
10


  • Tutto perfetto come sempre, staff gentilissimo e attento!
Anonymous
(Young couple)
Italy
19 July 2016
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
5
Comfort
8
Quality / price ratio
8
Breakfast
8


  • La camera poteva essere pulita meglio, illuminazione scarsa nei corridoi (non si vede neppure dove mettere la chiave), ascensore piccolo e vecchissimo.
paola
(Solo traveller)
Italy
18 July 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
8
Comfort
10
Quality / price ratio
8
Breakfast
10


  • posizione colazione
  • nessuno
Ola
(Mature couple)
Sweden
15 July 2016
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
10
Quality / price ratio
10
Breakfast
10


Chiara
(Family with infants)
Italy
12 July 2016
Hotel Staff
5
Services / Infrastructure
5
Cleanliness of the room
5
Comfort
5
Quality / price ratio
5
Breakfast
5


  • Al nostro arrivo avremmo dovuto aspettare 1ora x il check-in ma su ns richiesta e avendo bimbo piccolo di 2anni ci è stata data 1camera, attrezzata successivamente col pacchetto Kids Bébé che avevamo in prenotazione. Son venuti incontro alle ns esigenze anche proponendoci di farci trovare un fasciatoio nella toilette dell'hotel così che potessimo cambiare il pannolino al bimbo in modo facile poco prima di ripartire, dopo un'altra visita in città. Apprezzata gentilezza, disponibilità e cortesia di tutto lo staff reception e sala colazioni. Buffet colazione eccellente e con prodotti freschi. Varietà nei generi sicuramente apprezzata soprattutto dagli stranieri. Non abbiamo avuto il tempo di usufruire e vedere il centro benessere, quindi non sono in grado di dare giudizi, come pure il ristorante. Ottimo e apprezzato il servizio di vallet parking Posizione hotel ottima perché è in centro ma in zona tranquilla
  • Nulla
Allan
(Solo traveller)
Germany
11 July 2016
Hotel Staff
8
Services / Infrastructure
8
Cleanliness of the room
8
Comfort
8
Quality / price ratio
8
Breakfast
8


Valentina
(Family with children)
Russia
07 July 2016
Hotel Staff
10
Services / Infrastructure
10
Cleanliness of the room
10
Comfort
10
Quality / price ratio
8
Breakfast
10


  • Infrastrutture, colazione, comfort
René
(Solo traveller)
Italy
05 July 2016
Hotel Staff
6
Services / Infrastructure
6
Cleanliness of the room
6
Comfort
6
Quality / price ratio
6
Breakfast
8


  • procedure di prenotazione
ENRICA NATALIA LUISA
(Mature couple)
Belgium
05 July 2016
Hotel Staff
10
Services / Infrastructure
8
Cleanliness of the room
10
Comfort
10
Quality / price ratio
10
Breakfast
8


  • Gentilezza del personale Servizio parking Pulizia Cassaforte Frigobar
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